Concerns About Patient Care & Safety

Your concerns are important to us. We want to do everything we can to provide you with quality, safe health care.

If you have any concerns about patient care and safety in Sparrow Clinton Hospital, you are encouraged to contact us. Please ask to speak with the department manager or call Customer Service Department Manager Teresa Houghton at 989.227.3307.

If your concerns are not resolved, you may notify The Joint Commission. The Joint Commission monitors organizational quality, safety-of-care issues and the safety of the environment in which care is provided.

Such reports should be addressed to:

Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Fax: 630.792.5636
E-mail: complaint@jointcommission.org