The heart of our mission—of everything we do—is improving the health of people in our communities by providing quality, compassionate care to every person, every time.
The relationship between patients and the men and women at Sparrow who care for them is one of our highest priorities. Everyone at Sparrow—doctors, nurses, clinicians, associates, and volunteers—knows that he or she is crucial to providing the best possible care.
Our associates rank in the top three percent nationally for being engaged and enthusiastic about their patients and their career.
Working together to work with the patient is one of the reasons Sparrow is mid-Michigan’s first choice for healthcare.
Physicians Health Plan
Physicians Health Plan of Mid-Michigan (PHPMM) has received national attention as one of the top 50 health plans in the United States. U.S. News & World Report and the National Committee for Quality Assurance (NCQA) ranked PHPMM 40th out of 239 health plans, with PHPMM’s Medicaid plan ranking 23rd.
PHPMM’s accreditation status was marked as "excellent" with a four-star rating in Access and Service, Qualified Providers and Living with Illness by NCQA which evaluated quality-related information from 730 plans around the country.