Search News


Monday, March 17, 2014 - Sparrow initiates ‘Condition Help,’ a family rapid response system to enhance Patient safety

To continue Sparrow’s commitment of keeping our Patients safe, we have launched a new family activated rapid response system, Condition Help.

The system is to be used if loved ones notice a sudden change in a Patient’s condition and the health care team has not recognized their concern.

“Sparrow is committed to providing Patients and their families with the very best care,” said Toni Beymer, Sparrow’s Director of Critical Care. “While our Caregivers are among some of the best in the world, we encourage families and Patients to use Condition Help if there is a sudden or drastic change in condition which would require immediate attention.”

To activate the system, users simply dial 1.2.3 from any Sparrow phone. The operator will immediately activate a team of medical professionals who will arrive in the room to assess the situation.

“We want our Patients to know we will provide any option necessary to ensure their needs are being met,” Beymer said. “Sparrow’s top priority is Patient safety and this program will help to renew our commitment to being a national leader in quality and Patient experience.”

The program also fosters communication between Patients and their families to ensure they are receiving the best possible care.

Sparrow on Twitter

Sparrow and Mayo Clinic experts talk prevention and treatment of breast cancer. Oct. 1, 6 p.m. at the Kellogg Center. http://t.co/MH7WMiTi4B

@LaurenHammer2 We would like to know more about what happened. Please call our Patient Exp Dept at 517.364.3935. Thanks for letting us know.

Videos on SparrowTV

Surgery was performed for the first time on a Patient diagnosed at the Epilepsy Monitoring Unit. Click here to watch.

The Sparrow Children’s Center received a $15,000 donation because of a young Patient's efforts. Click here to watch. 

Sparrow RSS

Connect with us

    
Connect with us online for the latest on Sparrow, our Patients, Caregivers and the mid-Michigan community.