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Community Financial Aid: Frequently Asked Questions
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More Questions?
Call our Customer Service Dept:
Monday-Thursday:
8:30 a.m. to 6:30 p.m.
Friday:
8:30 a.m. to 5 p.m.
Telephone:
517.364.6740 or 517.364.6000
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What is Community Financial Aid?
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This is free medical services program that is designed to assist patients and families without the financial means to pay for medical treatments.
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What does it cost?
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It costs nothing to apply. There is no application fee.
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How do I qualify?
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If you have limited income, are unemployed, are on ADC, are receiving Food Stamps or are receiving assistance on any of your other bills from state or federal programs, you may qualify for some assistance through Community Financial Aid.
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Is the application complicated?
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No, the simple one page (front and back) application is written so it can be understood by all. The application is similar to an auto loan, credit card or rental application.
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What other documentation do you need to process my application?
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We need your most recent Federal Tax Filings. If you are self employed, we would need a copy of your Schedule “C”. We also need copies of your most recent pay stubs. If you are retired, we will need copies of your monthly deposits. If you are disabled, we will need copies of your disability payments.
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What does it cover?
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It covers services that you received. Regardless of whether it was Inpatient, Outpatient, Emergency Room, Fast Track and Mason Urgent Care.
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How much of my bill will this cover?
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That is based upon the information that you provide to us on your application. Such as current income, current bills and how many dependents you have. The adjustment could be as much as 100 percent. The Community Financial Aid income levels are dictated by the Department of Health and Human Services and the federal poverty limits.
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What happens to the balance not covered?
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The remaining balance would be set up on a monthly payment plan.
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Can I apply for the program if I am already receiving assistance?
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Yes, you are eligible to apply and may receive further assistance.
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How long does it take to receive an answer once my application has been completed properly and returned to the hospital?
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Providing all the documentation has been returned with the completed application, the decision should be made within 72 hours.
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How will I be notified?
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You will be notified in writing whether you have been approved or denied.
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Where do I apply?
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You can call our Customer Service Department, Monday-Thursday from 8:30 a.m. to 6:30 p.m. and Friday 8:30 a.m. to 5 p.m. at 517.364.6740 or 517.364.6000.
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