We’d love to answer any questions you may have about Sparrow and the services we offer. Here are some important phone numbers for you to know:

If you are having a medical emergency, please contact your physician, visit an Urgent Care or Emergency Department or dial 911.

You can reach an operator by calling the following numbers:

  • Sparrow Hospital: 517.364.1000
  • Sparrow Clinton Hospital: 989.227.3400
  • Sparrow Ionia Hospital: 616.523.1400
  • Carson City Hospital: 989.584.3971

For questions or comments about the care you or a family member received at Sparrow: Call our Patient Experience Department at 517.364.3935 or email us by clicking here. Our Patient Experience Caregivers will assist you with any problems you may have.

For referrals to a primary care physician or specialist: Call 1.800.Sparrow (1.800.772.7769), our toll-free consumer health information line, a service offered at no cost to you. You can also use 1.800.Sparrow to request free health information and sign up for healthy-living programs such as Sparrow LifeTime, which offers discounts and benefits to adults 55-plus.

For physicians or medical professionals who want to refer a patient to Sparrow: Call 1.87Sparrow1 (1.877.727.7691), our toll-free one-call center for inpatient admissions, emergency transfers, patient transfers, helicopter dispatch and hospitalist services.

For other inquiries: Email us by clicking here. Please note, this account is not monitored 24/7 and we cannot provide medical advice via email. If you are having a medical emergency, please contact your physician, visit an Urgent Care or Emergency Department or dial 911.