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During Your Stay
Belongings
Blood Bank
Care and Treatment
Meals
Pastoral Care
Patient Representatives and Patient Ambassador Volunteers
Telephone
Television
Belongings:
Very few personal items are needed during your stay. Hospital gowns and pajama bottoms are provided.
However, you may wish to bring your own pajamas or gown, bathrobe, slippers, and personal toilet articles
such as a razor, shaving cream, deodorant, cosmetics, shampoo, toothbrush and toothpaste. If you have
forgotten any of these items, most are available in the
Gift Shop which is located on the main
floor.
You are urged to send all valuables home with relatives. We are not liable for the loss or damage of any
money, credit cards, jewelry, glasses, dentures, documents, furs, leather coats or any other articles
missing unless deposited with us for safekeeping. A safe is provided in the security department should
you bring such items to the hospital. You can contact our Security Department at 517.364.2000.
Electrical equipment (electric razors, radios, curling irons, etc.) brought from home, must be checked by
hospital personnel for safety. Please advise your nurse when these items are brought in.
Small amounts of cash ($5.00 or less) for newspapers and Gift Shop items may be kept in the bedside cabinet.
Blood Bank:
During a hospital stay you may require blood from the blood bank. All blood used at Sparrow Hospital is
fully tested for diseases transmitted by blood products and is considered safe for transfusion. If,
however, your family chooses to donate blood for you it must be done at least five (5) days prior to
needing it. Your family member must contact the donor center at 517.364.2522 Monday - Friday 7:30 am - 2:30 p.m. The center is located in the Laboratory on the main floor. Some general guidelines for donating blood are as follows:
- The donor must be a relative or friend whose blood type is compatible with yours . The lab will type blood for a small fee.
- Donors must meet certain criteria:
- Age 17-72
- Weight 110 lbs. or more
- Good health
- No cold or flu symptoms for 7 days prior to scheduled donation
- Donors on medication should call to verify that they will be able to donate
Care and Treatment:
During your hospital stay you will be cared for by a highly trained, qualified and compassionate staff. From dieticians, physical therapists, respiratory therapists, lab technicians, pharmacists, security officers, physicians, nurses, social workers and our pastoral care team - we are all here to work together toward your recovery.
Sparrow Health System is a teaching facility. We have many residents completing their medical training and they may become involved with your care under the direction of your attending physician.
We are also affiliated with Michigan State University and Lansing Community College. Students in medicine, nursing, cardiopulmonary, radiology and surgical technicians receive specialized training at Sparrow Health System and may be involved with your care. These men and women work closely with and under the supervision of our staff.
Each patient care unit is managed by a Nursing Department manager who is responsible for the quality of your care. If you have any particular questions, concerns, or problems please do not hesitate to ask for your nurse manager or call a patient representative at 517.364.3935.
Meals:
Our Food and Nutrition Services team of award winning chefs, dietitians, food preparation specialists and servers who are dedicated to your nutritional needs. Your doctor will determine the specific diet you will need during your stay. If you are on a special diet, some foods may be modified or restricted. A member of the dietary staff visits patient rooms daily and will be happy to answer any questions concerning your diet. Menus for the next day will be on breakfast trays each morning.
Meals are served during these hours:
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Breakfast
Lunch
Dinner
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7 a.m. - 8:45 a.m.
11:05 a.m. - 12:45 p.m.
4:15 p.m. - 6:30 p.m.
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Pastoral Care:
A chaplain is available 24 hours a day to support patients and their families in ethical decisions, spiritual needs, to provide comfort and encouragement, or to help by contacting your pastor, priest or rabbi. Sacrament of the Sick is available upon request. Sacrament of the Holy Communion is available to Roman Catholic patients several times a week and to other patients upon request.
Patient Representatives and Patient Ambassador Volunteers:
Sparrow Health System's patient representatives are located in the Service Excellence Department on the main floor. They are available to assist with any problems, concerns, questions, special needs, or requests you may have. A patient representative may be reached at 517.364.3935 from 8 a.m. - 5 p.m. Monday through Friday. The security department will respond to your call evenings and weekends, and will refer your call to the appropriate person for immediate action.
The Patient Ambassador Volunteers make visits to the patient care areas on Mondays, Wednesdays and Fridays.
Telephone:
Bedside telephones are available for patient use. There is no charge for local calls. Outside callers may reach patients by dialing directly to their room at numbers posted in each room or via the switchboard at 517.364.3600. Long distance calls must be placed collect, billed to a third party or credit card.
Televisions:
Cable television with 41 channels is available free of charge in patient rooms. All networks are available as well as many of the popular cable channels.
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