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Guest Services
Discounted Local Lodging: A list of area lodging offering discounted rates.
Internet Access: There are computers available for patients and visitors in the main lobby of Sparrow Hospital with Internet access and a printer.
Interpretive (Translation) Services: Sparrow Hospital maintains a list of associates and volunteers who speak foreign languages.
Should you need interpretive services, contact your nurse or a patient representative in Service Excellence at 517.364.3935.
A list of qualified interpreters for the deaf/tdd phones is also available.
Jerome Street Guest House: The Guest House is temporary housing for the families of adult patients being treated at Sparrow Hospital for serious illnesses or injuries. Sparrow hopes this facility will serve as a "home away from home" for the special needs of families. Only individuals 18 or older may stay at the Guest House.
Local Interest: Information on local transportation, shopping, dining, sports and entertainment options.
Ronald McDonald House: Located adjacent to Sparrow Hospital, is a home-away-from-home for the families of seriously ill children who are hospitalized or receiving treatment at Lansing area hospitals and clinics.
Service Excellence: Our Service Excellence department is here to help you with any questions or concerns about care that you or a family member received at Sparrow.
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