We’d love to answer any questions you may have about Sparrow and the services we offer. Here are some important phone numbers for you to know:

  • Want to speak to someone at Sparrow Home Care? Call 517.364.8600 or toll-free at 800.968.0680
  • Address:
    Sparrow Home Care
    3315 E. Michigan Avenue, Suite 4
    Lansing, Michigan 48912
    Office hours: 8 a.m. to 4:30 p.m., Monday through Friday. On call nursing services are available for patient care issues after business hours.
  • Do you need a referral to a primary care physician or specialist? Call 1.800.Sparrow (1.800.772.7769), our toll-free consumer health information line, a service offered at no cost to you. You can also use 1.800.Sparrow to request free health information and sign up for healthy-living programs such as Sparrow LifeTime, which offers discounts and benefits to adults 55-plus.
  • Are you a physician or medical professional who wants to refer a patient to the Heart and Vascular Center? Call 1.87Sparrow1 (1.877.727.7691), our toll-free one-call center for inpatient admissions, emergency transfers, patient transfers, helicopter dispatch and hospitalist services.
  • Do you have questions or comments about the care you or a family member received at Sparrow? Call our Service Excellence department at 517.364.3935. Our service excellence Associates will assist you with any problems you may have.
  • Are you looking for a patient in the hospital? Call our operator at 517.364.1000 and they will assist you. You can reach an operator at our affiliate hospitals by calling the following numbers:
    • Sparrow Clinton Hospital: 989.224.6881
    • Sparrow Ionia Hospital: 616.523.1400
    • Sparrow Carson Hospital: 989.584.3971