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Service Excellence
If you have questions or concerns about care you or a family member received at Sparrow, let us know.
We'll gladly investigate. Please be aware that stringent Sparrow, State, and Federal privacy
rules require that we obtain a patient's permission before discussing any issues related to her/his
visit or care received.
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Contact Us
Mailing Address:
Service Excellence Department
Sparrow Health System
P.O. Box 30480
Lansing, Michigan 48901-7890
Office Hours:
Monday - Friday, 8 a.m. - 5 p.m.
Telephone:
517.364.3935
Toll free 1.888.7WE.HEAL
Email:
serviceexcellence@sparrow.org
or
Online Comment Form
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