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Contact Us

We’d love to answer any questions you may have about Sparrow and the services we offer. Here are some important phone numbers and other information for you to know:

Want to speak to someone at the Sparrow Hospital Volunteer Services Department? Call 517.364.3606.

Want to speak to someone at the Sparrow St. Lawrence Volunteer Services Department? Call 517.364.7177.

Want to speak to someone at the Sparrow Hospital Gift Shop? Call 517.364.3028. Hours are 11 a.m. to 8 p.m., Monday & Tuesday; 9 a.m. to 8 p.m., Wednesday through Friday; and noon-6 p.m., Saturday and Sunday.

Want to speak to someone at the Sparrow St. Lawrence Gift Shop? Call 517.364.7182. Hours are 9 a.m. to 4 p.m., Monday through Friday.

Want to speak to someone at the Sparrow Carson City Gift Shop? Call 989.584.3971, ext. 434. Hours are 9:30 a.m. to 6 p.m., Monday through Friday

Want to speak to someone at the Sparrow Clinton Hospital Gift Shop? Call 989.224.6881, ext. 69365. Hours are 10 a.m. to 7 p.m., Monday through Friday.

Want to speak to someone at the Sparrow Ionia Hospital Gift Shop? Call 616.523.1465. Hours are 10 a.m. to 4 p.m., Monday through Friday.

Do you need a referral to a primary care physician or specialist? Call 1.800.Sparrow (1.800.772.7769), our toll-free consumer health information line, a service offered at no cost to you. You can also use 1.800.Sparrow to request free health information and sign up for healthy-living programs such as Sparrow LifeTime, which offers discounts and benefits to adults 55-plus.

Are you a physician or medical professional who wants to refer a patient to Sparrow? Call 1.87Sparrow1 (1.877.727.7691), our toll-free one-call center for inpatient admissions, emergency transfers, patient transfers, helicopter dispatch and hospitalist services.

Do you have questions or comments about the care you or a family member received at Sparrow? Call our Service Excellence department at 517.364.3935. Our service excellence Associates will assist you with any problems you may have.

Are you looking for a patient in the hospital? Call our operator at 517.364.1000 and they will assist you. You can reach an operator at our affiliate hospitals by calling the following numbers:

  • Sparrow Clinton Hospital: 989.224.6881
  • Sparrow Ionia Hospital: 616.523.1400
  • Carson City Hospital: 989.584.3971

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