Online Pre-Registration

Sparrow wants to make your visit as seamless as possible. We know your time is valuable, so we make it easy to pre-register for a scheduled procedure or test simply and efficiently with our online form. We recommend you have your insurance card(s), information about your test/procedure, and your emergency contact ready before you begin.

To complete pre-registration for your visit, follow these steps:

  1. Complete the online form at least 36 hours before your appointment. It takes about 10-15 minutes to complete. All information submitted in the online pre-registration form will be treated by Sparrow Health System as a confidential part of your medical record.
  2. Provide a copy of your insurance card(s) when you arrive at the hospital or outpatient site. 
  3. Sign the authorization forms at check-in.

If you need assistance, or it is less than 36 hours before your appointment, our pre-registration department is open Monday through Friday, 8 a.m. to 5 p.m., to serve you. We can be reached at 517.253.6300 or toll-free 877.773.7341.

Insurance coverage

Please note some healthcare plans require precertification or preauthorization for certain procedures or hospitalizations. Failure to obtain precertification often results in a reduced reimbursement or denial of claims. They may also require a referral by your primary care physician. To avoid unexpected charges, please check in advance with your healthcare plan to see what is required before your visit.