Caregiver Spotlight

Rachel Higgins, Inpatient Rehab Scheduling Specialist at Sparrow Hospital, always thinks about how she can help someone else, including giving them her own coat and boots.

Kara Follick, a Patient Care Technician on Sparrow Hospital’s Float Team, goes above and beyond to do “those extra little things” for patients to lift their spirits and help them feel better, including braiding a patient’s hair.

Michelle Nugent, RN, a nurse in the Med-Surg Unit at Sparrow Ionia Hospital, goes above and beyond for her patients and their families, including bringing music to calm a lonely patient.   

Jennifer Parsons is a driver/courier for Sparrow Pharmacy Plus and she is this month’s Caregiver Spotlight. Jennifer loves helping people and has a keen awareness of patient needs. So, when she encountered an elderly woman who was having an allergic reaction and difficulty breathing, she called for help and assured the frightened woman that she would stay by her side until EMS arrived.

Rockey Phillips is one of Sparrow’s many behind-the-scenes heroes who help keep the health system and patient care on track. Rockey, who works for Facilities Management at Sparrow Hospital, goes out of his way to assist everyone, no matter the job, with no complaints, according to his colleagues.

Sara Detlor volunteered to be the primary physical therapist on the COVID floors at Sparrow Hospital at the beginning of the pandemic.

Joye Cuthrell, RN, of Sparrow Internal Medicine Residency, went above and beyond in assisting a 93-year-old woman living in difficult circumstances and without a support system. Joye’s diligence and compassion are among the reasons she is this month’s Sparrow Caregiver Spotlight honoree.

Amera Koudi, who works for Food and Nutrition Services at Sparrow Hospital, is this month's Caregiver Spotlight.

Dania Williams, RN, Sparrow Hospital Advanced Medical Stepdown, focuses on the total needs of patients and says she learns as much from them as they do from her. Dania notes that, “Patient care is number one to me. … I believe in taking care of my entire patient, not just their symptoms or why they’re admitted.”

Lynette Brown, RRT, who works at Sparrow Specialty Hospital, is this month's Caregiver Spotlight.

Richard Bruner is among the “classic unsung heroes” who provide their time and talents on one of Sparrow’s many governing boards. Those community members are being honored during the first Sparrow Governing Board Week.

Karen Uschuk, RN, is passionate about managing the pain of her Patients in Sparrow Hospital’s Recovery Room. She is a worthy recipient of this month’s Caregiver Spotlight recognition.