Published: May 8, 2023
ST. JOHNS, MI – Sparrow Clinton Hospital is celebrating its national recognition for a top score in patient satisfaction, fueled by its leading-edge medicine and highly skilled physicians.
The Sparrow Clinton Emergency Department received a four-star Excellence in Healthcare award from Professional Research Consultants, Inc. in recognition of scores in the top 25 percent nationally for “Overall Quality of Care.” The PRC Excellence in Healthcare Awards are presented to organizations and individuals who have achieved top standards in patient satisfaction scores in the previous year, based on patient surveys.
The award certification commended the Sparrow Clinton team’s “commitment to excellence that makes Sparrow Clinton’s Emergency Department a wonderful place to work, a wonderful place to practice medicine, and a wonderful place for our patients to be treated.”
“It is with deep appreciation that we recognize the collaborative efforts of the Sparrow Clinton Emergency Department to achieve the four-star patient experience award,” said Sparrow Clinton President Kris McCarty. “This recognition symbolizes commitment to the community and the patients it serves and is a wonderful testament to the teamwork at Sparrow Clinton. The patient experience is the sum of each caregiver in their respective roles and their individual contributions, and we are honored to celebrate this wonderful recognition that comes from the patients we serve in times of adversity.”
For more information about Sparrow Clinton, go to Sparrow.org/Clinton.
Sparrow is Mid-Michigan’s premier healthcare organization and includes hospitals in Lansing, Carson City, Charlotte, Ionia, and St. Johns, as well as Sparrow Specialty Hospital, Physicians Health Plan, Sparrow Care Network, Sparrow Medical Group, Michigan Athletic Club, and AL!VE. Sparrow is affiliated with Michigan Medicine through the Sparrow Children’s Center and with Michigan State University’s three human health colleges. Through these partnerships and the dedication of our 10,000 Caregivers, Sparrow pursues a vision to be nationally recognized as a leader in quality and Patient experience. For more information, visit Sparrow.org.